CURRENT KNOWN ISSUES

You do not need to report issues listed below - we are working hard to solve them
8 months ago:Mobile payment options have changed!
You may have noticed that some mobile payment options are no longer available on Stardoll. This is because Paypal (Pay by Mobile) has decided to discontinue their SMS payment service. Please, use another payment method available.
1 months ago:Site Maintenance
Stardoll may have been down for a short time in the last 24 hours. This was simply due to site maintenance. As the site comes back, it will not be unusual to experience some issues with your friends' list loading. Everything should be back up and running smoothly soon.

CONTACT US

Always check the HELP SECTION first for an answer to your question.
Please note that we will not reply to questions that do not fit the below criteria or that are already answered in the Help section.

Contact us here if:
1 You've lost your account
2.You've had a problem with a payment you've made on the site
3.There's a technical problem in your Suite that only staff can fix

We offer customer support in these languages:
English
Portuguese
Spanish
Turkish
Please include your Stardoll Username, email address and payment info as we need it to help you.
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Contact us

GLORIOUS GAMES GROUP AB
Roselundsgatan 29 C
S 118 63 Stockholm
SWEDEN

Unfortunately, we do not handle questions by phone. If you have any questions, use the above form and we will do our best to answer you within 72 hours.